Privacy and data protection policy (GDPR)

Our Knowllence teams (Bassetti Group) have always been bound by a strict confidentiality clause, and we are very vigilant about IT security.

You will find below a description of our data protection policy, as part of our compliance with the European Data Protection Regulation (GDPR compliance).

Website Privacy Policy

Section 1 – Preamble

Knowllence (Bassetti Group) is a software editor for QHSE risk management and a training organisation. This website is a commercial showcase to present our expertise.

Section 2 – Personal data collection

1. Personal data provided by the user

Personal data” means any information relating to an identified or identifiable natural person (hereinafter referred to as “user”). This includes the first and last name, postal address, email address, telephone number, location data of the user, the address that the user provides when registering for webinars and/or training, when requesting a software demo, etc.

2. Personal data generated by cookies and trackers

A cookie: is a small computer file, a tracer, deposited and read, for example, when consulting a website, reading an e-mail, installing or using a software, application and this, whatever the type of terminal used (computer, smartphone, digital reader, etc.).The use of cookies and tracers is subject to the user’s consent if they are not strictly necessary for the operation of the site concerned. The cookies we set are necessary for the proper functioning of our site and facilitate the user’s navigation.

Section 3 – Personal data processing

It is “any operation or set of operations, whether or not carried out by automatic means, applied to personal data or sets of data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, communication by transmission, dissemination or otherwise making available, alignment or combination, limitation, deletion or destruction” section 4.2

Our site https://www.knowllence.com Knowllence (Groupe Bassetti) minimizes and restricts the collection of personal data for needs strictly related to our activity. Your personal data are mainly collected and processed following your request or possibly following a commercial relationship already established.

Purposes of Processing your Personal Data?

The data collected through the use of our website is processed for the following purposes, in particular:

• To provide a free demonstration of our software solution;
• The management of registrations for webinars, demos of our solutions and training offered to our customers;
• The sending of newsletters and commercial solicitations;
• The elaboration of statistics and measures of frequentation of the Services;
• The reinforcement of our knowledge of the User’s preferences in order to improve his experience within the Services on the condition that the User ticks the box expressing his acceptance, provided for this purpose, at the time of his request.

When submitting a request on our website, users will be informed whether certain data fields are mandatory or optional. Fields marked with an asterisk in the request form are mandatory. Without this information, the relevant service will not be able to process the request.

The user’s consent to our site

Certain types of data processing require prior consent from the user, in accordance with Article 6 of the General Data Protection Regulation (GDPR).

By checking the consent box at the bottom of your application form, you agree that Knowllence, part of Groupe Bassetti, may use your data such as: your last name, first name, email address, postal address, telephone number, information relating to your professional life, information relating to your application, if applicable, your CV and cover letter (for job seekers) to process your application.

By clicking on “accept all cookies” during your browsing, you give Knowllence (Groupe Bassetti), permission to process your data, i.e. browsing history, frequency of visits, logs, overall experience on the site, etc.

Section 4 – Respect for the principles laid down in the regulations

In accordance with the provisions of section 5 of the European Regulation 2016/679 known as “GDPR”, this collection and processing of your data on our website respects the following principles:

• Lawfulness, fairness and transparency: data can only be collected and processed with your consent.
• Limited purposes: the collection and processing of data is carried out to meet one or more purposes determined in our service contracts or following your request.
• Minimization of data collection and processing: only the data necessary for the proper execution of Knowllence (Bassetti Group)’s purposes are collected;
• Reduced data retention: data is retained in accordance with the requirements of the General Data Protection Regulation, i.e. 13 months for connection data – generated by cookies – and 36 months for personal customer data.
• Availability, Integrity and Confidentiality of Personal Data: Knowllence (Groupe Bassetti ) is committed to ensuring the integrity, availability and confidentiality of the data collected. Therefore, we implement all appropriate means to ensure the confidentiality and security of your personal data, so as to prevent their damage, deletion or access by unauthorized third parties. Access to your personal data is strictly limited to our staff, particularly to the department concerned by the processing.

Section 5 – Rights of the user of our site

In accordance with the regulations in force, you have the right to access and rectify your data, as well as the right to request its deletion, to object to its processing and to obtain its limitation or portability insofar as this is applicable. You may also object to your data being used for the purpose of drawing up your customer or visitor profile. These rights can be exercised directly with Knowllence (Groupe Bassetti) by e-mail to dpo@bassetti.fr or by postal mail to Knowllence – Groupe Bassetti, 4 avenue Doyen Louis Weil, Grenoble, 38000, France.

You may also unsubscribe from our communications (offers, news, and events) at any time by clicking the unsubscribe link included in each of our emails.

In order for Knowllence to comply with the request, the user is required to provide proof of identity: first and last name, e-mail address, if necessary, proof of identity, etc. Knowllence will respond within a maximum of 30 (thirty) days, unless exceptional circumstances apply.

Section 6 – Personal data Sharing

The personal data collected by our site are not transmitted to any third party, and are only processed by Knowllence, Groupe Bassetti, within the strictly restricted framework of the company to respond to your requests and develop our commercial activity.

However, in the context of a collaboration, data may be transmitted to subcontractors within a framework strictly regulated by the GDPR. These subcontractors are subject to a confidentiality obligation and may only use your data in accordance with our contractual provisions and the applicable legislation.

Apart from the cases set out above, we undertake not to sell, rent, transfer or give access to third parties to your data without your prior consent, unless we are obliged to do so for a legitimate reason (legal obligation, fight against fraud or abuse, defending rights, etc.).

Section 7 – Management of tracking cookies

Tracking

Browsing the Internet is only partially anonymous. Indeed, each machine on the network can in some cases be identified by an IP address. When you connect to a server, it records your IP address, and can identify your origin (.fr, .net, .be, etc…), your navigation path on the site, the files you requested and the links that led you to the site. This information is stored in a file (log), that collects all connections to the server.

As far as we are concerned, we use this data to analyze the statistics of the site, the files that could not be loaded, the files that interest the visitors and those that do not interest them, as well as the referencing of the site in search engines and directories. The purpose is obviously not to track you or to collect this type of information to assail you with marketing proposals, but to manage the quality of the site, to detect malfunctions and also to understand your needs.

In short, this data is used to improve the site on the one hand, and to increase and understand its traffic on the other hand.

Third party cookies

We also use the services offered by Google to improve the performance of our website and the user experience.

Audience measurements

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers located in Europe. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You can disable the use of cookies by refusing to accept them during your browsing. By clicking “Accept cookies” while browsing our website https://www.knowllence.com/, you acknowledge that you have read and understood this privacy policy and agree to the conditions regarding the collection and processing of your personal data. However, you also have the option to refuse cookies or set your preferences during your browsing.

In any case, we comply with the provisions provided by the Regulation, in light of section 5 of the ePrivacy Directive and section 94 of the GDPR, refers to the definition and conditions provided in  sections 4(11) and 7 of the GDPR namely: “Collection of prior consent from the user before storing information on his terminal or accessing information already stored on it; unless such actions are strictly necessary for the provision of a service expressly requested by the user or have the sole purpose of enabling or facilitating communication by electronic means…”

Section 8 – Duration of retention of personal data

Data used for the purpose of sending communications regarding Knowllence (Groupe Bassetti) offers, news and events will be retained for a period of three (3) years from the date of collection or from the date of the user’s last contact with Knowllence. At the end of this period, Knowllence may contact you again to determine whether you wish to continue to receive communications about our offers, news and events. Your data will also be deleted as soon as possible following your unsubscribe request.

Finally, the connection logs collected, subject to your consent, via cookies and other tracers set up on our site, will be kept in accordance with the applicable regulations for a period not exceeding thirteen (13) months. To learn more about cookies and tracers, please visit the CNIL website: https://www.cnil.fr/fr/cookies-et-autres-traceurs.

Section 9 – Conditions for changing the privacy policy

This privacy policy can be accessed at any time by clicking on the “Personal Data Policy” link located at the bottom of our website.

Knowllence reserves the right to modify it in order to ensure compliance with current regulations. Therefore, you are encouraged to consult this privacy policy regularly to stay informed of any changes.

Please note that the most recent update to this privacy policy was made on: 16/10/2025.