Customer Service & hotline
All of the Knowllence Users have access to a specific Customer Service Space where you will find :
- details about the software updates and access to download
- a knowledge base that reponds to questions, videos and tips around software and best practices
- pockets guides and documentations
- access to our support and hotline service
You can create as many accounts as needed in the Customer Service Space: supervisors, users, IT services, etc. There is no limit (included in Service Contract)
If you need some help, create an account and just open a support ticket by clicking the “assistance” button: our holtine team will handle your question without delay.
By clicking on the “CREATE YOUR ACCOUNT – LOG IN” button, you agree to receive information from Knowllence, Bassetti Group.
In accordance with the French Data Protection Act of 6 January 1978 as amended, as well as European Regulation No. 2016/679/EU of 27 April 2016, you have the right to access, rectify, limit and, if necessary, delete your data. You may also object, for a legitimate reason, to their use. You can exercise these rights on simple request (+ proof of identity) sent by letter to: Knowllence – 17 rue de l’Eglise – 25520 Val d’Usiers – France. To know more about it: https://www.knowllence.com/rgpd